How do unlimited requests work?

Submit as many creative requests as you need. We'll work on them one at a time and deliver high-quality results promptly.

What's the turnaround time?

Most requests are completed within 2-3 business days. Complex projects may take longer, but we'll always communicate timelines upfront.

Can I pause my subscription?

Yes, you can pause your subscription at any time. When you're ready to resume, we'll be here to continue where we left off.

Terms of Service | PipeJourney | PipeJourney - Creative Subscription Platform

Last Updated: January 6, 2025

1. Introduction

Welcome to PipeJourney ("we," "our," or "us"). By accessing or using our creative subscription service, website, or any other services we provide (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

2. Service Description

PipeJourney provides unlimited creative services including design, software development, digital marketing, and video production through a subscription model. Our Services include unlimited requests, revisions, and deliverables as described on our website.

3. Subscription and Billing

Our Services are offered on a subscription basis. You agree to pay all fees associated with your selected plan. Fees are billed monthly in advance and are non-refundable except as required by law. We may change our fees at any time, but will provide you with advance notice.

4. Unlimited Requests

"Unlimited requests" means you can submit as many creative requests as needed. We work on requests one at a time and deliver them promptly. Complex requests may take longer than simple ones, and we'll communicate timelines upfront.

5. Intellectual Property

Upon full payment, you own all rights to the creative work we produce for you. We retain the right to showcase our work in our portfolio and marketing materials unless otherwise agreed upon.

6. User Responsibilities

You agree to:

Provide clear and detailed project requirements
Respond to our communications in a timely manner
Not use our Services for illegal or harmful purposes
Respect our team members and maintain professional communication

7. Limitation of Liability

To the maximum extent permitted by law, PipeJourney shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or business opportunities.

8. Termination

Either party may terminate the subscription at any time. Upon termination, you will retain access to completed work, but no refunds will be provided for the current billing period.

9. Contact Information

If you have any questions about these Terms, please contact us at legal@pipejourney.com.